The New York Times ran an article about how Whole Foods is getting rid of their plastic bags (big environmental no-no) in time for Earth Day on April 22. The food chain will offer recycled paper bags and sell reusable bags. They will of course accept other reusable bags as well.
This is an opportunity for […]
Entries Tagged as 'Customer Service'
Let Your Mature Customers Know You are “Green”
January 24th, 2008 · No Comments
Tags: Customer Service
Zappos Models Great Customer Service
January 14th, 2008 · No Comments
We talk about customer service all the time…about how when you are marketing to older consumers, service becomes sooo important. I came across an interview with the founder of Zappos, a wildly successful online shoe store. It is like an Amazon for shoes. Tony Hsieh, CEO/director of Zappos.com, makes it clear that he does not […]
Tags: Customer Service


