If you had any doubt that baby boomer women are frantic about their aging faces and bodies, behold the success of Charla Krupp’s new book, “How Not to Look Old: Fast and Effortless Ways to Look 10 Years Younger, 10 pounds Lighter, 10 Times Better.”
It is to Krupp’s credit that she does not advocate plastic […]
Entries from January 2008
Book Promotes Fear of Aging
January 14th, 2008 · No Comments
Tags: Fear of Aging
Zappos Models Great Customer Service
January 14th, 2008 · No Comments
We talk about customer service all the time…about how when you are marketing to older consumers, service becomes sooo important. I came across an interview with the founder of Zappos, a wildly successful online shoe store. It is like an Amazon for shoes. Tony Hsieh, CEO/director of Zappos.com, makes it clear that he does not […]
Tags: Customer Service


